DA97-12540K Refrigerator Auger Motor Case Assembly – The complete fix for a Samsung refrigerator ice dispenser that won't dispense ice, makes grinding or clicking noises when activated, jams frequently, dispenses ice slowly, has a motor that hums but won't turn, or has a cracked/broken auger housing. The auger motor is the mechanism that physically moves ice from the ice bucket to your glass. When you press the dispenser lever, the motor spins a helical auger (corkscrew shaft) inside the ice bucket, pushing ice cubes forward through the bucket and out the dispenser chute. When the auger motor fails — due to a burned-out motor, stripped gears, seized bearings, or a cracked housing — ice accumulates in the bucket but can't reach the dispenser. Common signs of auger motor failure include: pressing the dispenser lever and hearing nothing (dead motor), hearing a humming or buzzing sound but no ice coming out (motor energized but shaft not turning — stripped gears or seized bearing), grinding or clicking noises (damaged gears), ice dispensing very slowly (weak motor or partially stripped gears), or the auger housing cracked and leaking cold air. If your ice maker is producing ice normally but you can't get it out of the dispenser, the auger motor assembly is almost certainly the problem. This genuine OEM Samsung part directly replaces DA97-12540G and all previous revisions (A through J). Fits Samsung French door and side-by-side refrigerators. Moderate 20–30 minute DIY repair that restores full ice dispensing.